Certificate II in Community Services

Course outline

This qualification may be used as a pathway into Community Services work and may apply to several industry fields such as: Youth work, Aged Care, Children’s Services, Drug and Alcohol, or Disability work. It is also a starting point if you are wishing to pursue higher education in these fields and have not been in the education system for some time.

This is an exciting course, delivered by industry experts in a supportive and encouraging culture.

Course Delivery

This qualification is delivered in the classroom using a combination of group discussions, practical hands-on and eLearning sessions.

Commences: 10th August, 2020
Days: Mondays
Times: 9.30am – 3pm

Final Face-to-face class: 15th March 2021

Completion: 10th May 2021

*Government funding available to eligible applicants


People with disabilities are encouraged to apply


Minimum and maximum numbers apply

Units of Competency

CHCCOM001          Provide first point of contact

CHCCOM005          Communicate and work in health or community services

CHCDIV001             Work with diverse people

HLTWHS001           Participate in workplace health and safety

BSBWOR202           Organise and complete daily work activities

CHCCDE003           Work within a community development framework

SITXFSA001            Use hygienic practices for food safety

HLTAID003             Provide first aid

BSBWOR201           Manage personal stress in the workplace

BSBLED101              Plan skills development

To gain the qualification all units must be completed.
For partial completion, a Statement of Attainment will be issued.


Nationally Recognised Training at the Laurels Education and Training is delivered with funding made available by the Victorian and Commonwealth Governments.





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