Responsible Service of Alcohol
This official Victorian Liquor Licensing Commission program is designed to give participants the skills and knowledge necessary to ensure a safe environment in licensed premises.
Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on premises, late night and packaged liquor licences. Licensees and staff subject to mandatory RSA requirements have one month from the date on which they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.
In order to ensure your RSA Certificate remains current, you will need to complete the approved RSA online refresher course within three years of completing this RSA program
Date: Monday 14th September, 2020
Times: 6.00pm to 10.00pm
Minimum and maximum numbers apply
Topics covered include:
- Problems associated with excessive consumption
- Alcohol and the law
- The question of who is responsible for RSA
- Facts about alcohol
- Improving the atmosphere of your premises
- Handling difficult customers