Responsible Service of Alcohol

    Responsible Service of Alcohol

    This official Victorian Liquor Licensing Commission program is designed to give participants the skills and knowledge necessary to ensure a safe environment in licensed premises.

    Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on premises, late night and packaged liquor licences. Licensees and staff subject to mandatory RSA requirements have one month from the date on which they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.

    Please Note:

    In order to ensure your RSA Certificate remains current, you will need to complete the approved RSA online refresher course within three years of completing this RSA program

    Date: Tuesday 18th May, 2021
    (1 Session)
    Times: 6.00pm to 10.00pm

    Fee: $80





    Minimum and maximum numbers apply

    Course outline

    Topics covered include:

    • Problems associated with excessive consumption
    • Alcohol and the law
    • The question of who is responsible for RSA
    • Facts about alcohol
    • Improving the atmosphere of your premises
    • Handling difficult customers





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